Why is my data usage now showing that I have used 40 megabytes of data in 2 minutes, 02?

Yahoo have just sent me another ridiculous set of security questions

I have just heard from Yahoo today, after two days, and they have not verified whether the first set of questions were correct, and they have asked me another ridiculous set of security questions, which they know that I cannot answer, and where they have repeated one of the questions that they asked me the first time.  Has anyone else ever experienced such difficulties with accessing their account? the new set of questions are as follows: what is the first name of your favourite uncle?, what Yahoo inbox/email subscriptions do you have? What are 5 contacts in your Yahoo Messenger buddy list?What are 5 contacts in your Yahoo Address book contact list?, and what are the names of folders you have created for your Yahoo Mail account?  Why didn't Yahoo ask me these questions in the first place.  I know that they know that I am the account holder and they are obstructing me from accessing my account.

You keep telling lies all the time Yahoo!

Yahoo: you are telling lies all the time.  You may fool my friend but you don't fool me.  My friend thinks that you accidentally connected to his Yahoo App on his ipad, and that is why you sent a so called automated response from you, telling me to use the help wizard first, before taking things further.  You know that you have stopped me from being able to fill out the form and have made it nearly impossible to phone you.  The only way to fill out the form was to have my friend send me the direct link.  I know that the only way for you to send an automatic response would be if I had sent it from my email address.  I have asked other people that know about these things and they agree with me. You may have the technology to detect what email address he has registered with Yahoo, but I do not believe that connecting with the app is a standard thing, or else you would have loads of problems all the time with people who use other people's computers, and electronic devices to fill in your form. Also, how is it that I received a so called automatic response from you when I was using a public computer with no apps?  I tested it again on a new form with you today, on a public computer with no Yahoo Apps, using a different e-mail address, and I got another 'automated' response.  How did you do that?  I know that you have the technology to do anything.  But I do believe that these forms are specific things, where specific details are given, including a person's phone no, so that their request can be dealt with specifically from the start, and actually looked at by customer service before any email is sent by yourselves. It is just delay tactics all the time. My friend has answered your emails to him and he has certainly got one thing wrong; I did not answer all the security questions, before your customer support person told me that work would need to be done on my account to restore security, and that I would have to pay for it.  He did not verify that I was the account holder before saying this to me. This is rather odd. Don't you think?  Also, you told my friend that you currently don't provide phone support for these issues.  This is a blatant lie.  You have 3 different phone no's for customer support regarding exactly these issues. You have been obstructing me all the time. Well, I have filled in the security questions, which I don't remember ever being asked.  I wonder if you will ever release my account to me.  I know that you don't want to.

02 have been ripping me off for months: part 2

Since making my first post about 02, I have been in touch with Customer Services at 02.  I told the Customer Service person that I wasn't happy with the fact that 02 had said that I had used up all of my data, and this time was offered 1 gig of data as a good will gesture straight away, without me even giving her my reasons for being unhappy.  I found this rather odd.  Then I tried to discuss my reasons for not believing that I had used up all my data, and mentioned the things that a customer would likely to be able to do, using 2 gigs (2000 megabytes) of data from the information on the 02 guide: ask an 02 guru: which data are you?  I told her that I had only watched about 15 minutes worth of videos, on you tube, and the information on the guide was saying that I should be able to stream videos for 3 hours.  The customer service person told me that if she watched 15 minutes of videos it would take up 1 gig of data, and she promised me that this was true. I told her that this figure did not even correlate with the figure that the other Customer Service person had given, whereby 15 minutes of data would take up 180 megabytes.  Promises, promises!  How can I trust anything that Customer Services tell me?  Well, I think that if this was true, then no-one would take up a contract with 02, because it would be pretty useless.  I have not even done any of the other things on the guide, apart from surf the web, on and off,  and send about 2 emails.  I also asked why the automated voice on 02 customer services was saying that I had actually used 2.042 gig of data, when 02 tell you when you have used up all your data, and you are no longer able to use it.  When I was in the shop, and the Guru messaged 02, he was also told that I have been going over my data allowance for the last three months. The Guru told me that it was impossible to go over the limit, because 02 give the guarantee that you can never go over your limit, because they notify you and stop you from going over. Anyway, the Customer Service person assured me that my data usage was 2 gigs only.  She told me that the data user guide was wrong and asked for the shop that I had been into so that she could speak to the 02 Guru there and tell him that the information was wrong.  I thought that this was a bit ridiculous.  Surely, all 02 Guru's at all 02 shops have this information, which is given out by 02, and all stores would need to be notified.

After about an hour of being able to use my data on the phone, a sign came up saying that I had gone over my limit for data usage on my phone, and that if I enabled data again on my phone I may be charged for it.  How can this be? So, I phoned up customer service again in the presence of a witness, and I was assured that I do have 1 gig of data that I am able to use.  However, since this time I have had a warning on my phone saying that I have gone over the specified limit, with a figure on my phone that has kept increasing quite rapidly. When I went to bed, I turned my data off, to save data, and noted the figure that was given.  I did this because I do not trust 02 at all and wondered if they might increase it suddenly, after I turned data back on.  The figure was 69.99 megabytes.  In the morning I watched my phone, whilst not doing anything on the internet, or even checking emails, and this data increased to 73.42 megabytes in a minute. I have noticed that since then, the exact over the specified limit is not showing up on my phone, so that I can see how the figure is increasing, but rather a general data usage warning.  What is going on?  Do I really have 1 gig of extra data or not, and why is it being used up so rapidly?  Furthermore, it does not seem to be much of a good will gesture to me, when I am being threatened with the fact that I might be charged for it.

Illuminati Google are not letting me create a new blog.

I tried to create a new blog today, with the title: The Illuminati: all big business is run by the Illuminati.  When I created the blogsite title, and tried to create the blogsite address, I was prohibited from doing so, with a message coming up saying: this blog site address is invalid or unsupported.  I then tried to create a new blog with a random title such as dddd and a blogsite address with just one random letter.  The same still came up. Then I tried a simple title like Andrea Hudson Piano, with the same results. I also tried to access my present blogsite address at www.nhsmentalhealthservices.blogspot.com with google chrome and found a page saying: this webpage is not available. The server at www.mentalhealthservices.blogspot.com can't be found because the DNS look-up failed. What an earth is the DNS look-up?

02 have been ripping me off for months: part 1

I keep having to come to the Library to use the internet, because 02 are saying that I have used all my data on my phone.  I have a sim only contract which gives me 2 gigs of data for the internet.   I have found that 02 have said every month that I have run out of data.   I have found this to be quite surprising, as I have previously been told by Vodafone, that if I just go on the internet, and use email, then 2 gigs of data should be plenty to cover my needs. Yesterday, I phoned up 02 to question the fact that I was supposed to have used up all my data in 24 days.  I told the 02 customer service person that there was no way that I had used all this data.  I had mostly only been on the internet, and read my emails, and had hardly been on You Tube at all.  He told me that if the figure was wrong, there must be a virus on my phone causing the wrong figure to be given and that it was nothing to do with 02. He also told me that a 5 minute high definition video took up 60 megabytes of data. (there are 1000 megabytes in a gig)  I told him that I had only watched about five 2-3 minute videos on you tube, because I had wanted to make sure that I did not use up all of my data.  I have mostly only been on the internet, I have sent only about two emails, and I have watched at the most 15 minutes worth of videos on You Tube. This would total at the most to 180 megabytes.  My phone was saying that I had used 651 megabytes.

Today, I went into the 02 shop to speak to the 02 Guru about the issue with my phone.  He showed me a chart with what you get for 2 gigs of data.  For 2 gigs of data you get: 20 hours streaming music; you can send/receive 1500 emails; you can surf the web for 15 hours; you can make 90 social media posts; you get 3 hours of streaming videos, and you can download 23 apps/games/songs.  Well, things really don't add up.  At the rate that the 02 customer service guy gave for watching videos, 3 hours of streaming videos would use up 2160 megabytes of data (2.16 gigs), without leaving any data left for all the other things that you can do for 2 gigs worth of data.  I think that I have been lied to. The Guru also told me that a virus on the phone would not affect the data usage, that the phone has nothing to do with it, and that I have no virus on the phone.  I told the Guru that I thought that 02 were messing me about and lying to me. And I told him that I knew why.  After some discussion, the Guru asked me why- and I decided to take up the courage to tell him why, and about all the different things that all the big corporations had been doing to me.  The Guru remembered me from before, when I went to see him about the issue of emails not coming to my phone until many hours after they had been sent; something that he found to be most unusual. I am glad to say that he actually took me seriously and was quite sympathetic. It is good to know that not everyone is corrupt that work for these big companies, and that you can find some people that you can trust. Unfortunately, I have 5 months left in my contract with 02.  I will wait and see what they do to me for next month.

An update on Yahoo and their obstruction of me being able to access my email account

As I know that it is possible to zone into your phone no. and stop your calls coming through, I went to the pub and asked to borrow their phone. The first person that I spoke to, took my details and then I experienced interference on the line for quite a long time. I tried calling again and spoke to someone else who took my details and then went off the phone for quite a long time. He came back and said that there had been a lot of suspicious activity, where people had been trying to access my account, and that 67 attempts had been made today. I did not believe this and there is only one friend who knows my actual email address. I have not used this account for nearly 3 years, and I do not see why someone now would be trying to access my account. I only used to use this account for registered sites like facebook, and my email address was not visible. The man on the phone just kept repeating himself. So I kept saying: well, I am Andrea Hudson and I would like to be able to access my own account. Then, this man did not ask me anymore questions to ascertain whether I was the account holder. He also denied receiving any kind of form from me today. He told me that the technical team would need to work on the security of my account and that it might take up to 72 hours. He said that they would be in touch with me. I told them that I could not remember my phone no., and so could they email me. At first the man refused and then he told me that there would be a charge for working on my account and restoring the security. Surely, all that was needed to be done was make checks that I was the genuine account holder and give me a new password. There is nothing on the Yahoo Support website to say that a person has to pay if his/her account has been compromised. Personally, I think it's got something to do with the Illuminati.