An update on Yahoo and their obstruction of me being able to access my email account

As I know that it is possible to zone into your phone no. and stop your calls coming through, I went to the pub and asked to borrow their phone. The first person that I spoke to, took my details and then I experienced interference on the line for quite a long time. I tried calling again and spoke to someone else who took my details and then went off the phone for quite a long time. He came back and said that there had been a lot of suspicious activity, where people had been trying to access my account, and that 67 attempts had been made today. I did not believe this and there is only one friend who knows my actual email address. I have not used this account for nearly 3 years, and I do not see why someone now would be trying to access my account. I only used to use this account for registered sites like facebook, and my email address was not visible. The man on the phone just kept repeating himself. So I kept saying: well, I am Andrea Hudson and I would like to be able to access my own account. Then, this man did not ask me anymore questions to ascertain whether I was the account holder. He also denied receiving any kind of form from me today. He told me that the technical team would need to work on the security of my account and that it might take up to 72 hours. He said that they would be in touch with me. I told them that I could not remember my phone no., and so could they email me. At first the man refused and then he told me that there would be a charge for working on my account and restoring the security. Surely, all that was needed to be done was make checks that I was the genuine account holder and give me a new password. There is nothing on the Yahoo Support website to say that a person has to pay if his/her account has been compromised. Personally, I think it's got something to do with the Illuminati.